Job Description
The onsite Group Reservations Coordinator is responsible for reconfirming all group reservations at Denali Park Village, working with the front desk team to execute all contracted services, and prepare paperwork and key packets for group arrivals.
It serves as the liaison between the Sales & Inventory department and the onsite Front Desk and Operations departments
Job Responsibilities
Essential Functions:
? Develop knowledge of Springer Miller (SMS) property management system
? Assign room blocks for group reservations, and room assignments for individual guest arrivals
? Update and finalize group activity and meal reservations with appropriate departments
? Prepare key packets and all necessary documentation for group arrivals
? Reconfirm group services with Tour Directors prior to group arrival
? Greet tour directors and groups when arriving onsite.
Provide site tours for tour directors that are unfamiliar with the property
? Complete other tasks as assigned by the Operations Manager and Sales & Inventory Manager
? Willing to work evenings and weekends based on group itinerary
? Assist with Front Desk duties between group arrivals
Status and Scope:
? Reports to Denali Park Village Operations Manager
? Position requires focus, a positive attitude, and strong organizational skills
? Must be able to work efficiently ? prepared to help wherever needed
Qualifications
? High School Diploma or equivalent required.
College Degree preferred
? Strong ability to effectively execute MS Office, MS Word, MS Excel programs
? Previous experience and/or desire to work in tourism industry preferable
? Must have excellent oral and written communication skills as well as fluency in written and spoken English language
? Excellent computer organizational and time management skills
? Ability to work autonomously without direct supervision
Travel Requirements: No Travel (>10%)
Lifting Requirements: Minimal - Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders)
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world.
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
We believe a career should develop your talents, fuel your passions, and empower your professional growth.
So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Learn more about working here at https://www.
aramarkcareers.
com or connect with us on Facebook, Instagram and Twitter.
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